Frequently Asked Questions
Everything you need to know about shopping with MASHBIR//365
What are your standard shipping times?
We offer expedited shipping across the region. Orders are typically processed within 24 hours and delivered within 3 to 5 business days depending on your location.
What is your return policy?
You can return any unused and unopened items within 30 days of purchase. Simply visit our returns portal to generate a prepaid shipping label.
Which payment methods do you accept?
MASHBIR//365 accepts all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal and Apple Pay.
How can I track my order?
Once your order ships, you will receive an email notification containing a unique tracking number and a link to the carrier's tracking page.
Are the products on MASHBIR//365 authentic?
Yes, we guarantee that all products sold on our platform are 100% authentic and sourced directly from authorized distributors or the brands themselves.
Do you offer international shipping?
Currently, we ship to a select list of international destinations. Please check the shipping calculator at checkout to see if your country is supported.