Returns & Exchanges
At MASHBIR//365, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return or exchange eligible items within 30 days of delivery.
Initiate Your Request
Log into your MASHBIR//365 account, navigate to your order history, and select the items you wish to return to receive a Return Merchandise Authorization (RMA) number.
Pack Your Items
Securely place the items in their original packaging, ensuring all tags are attached and the product is in its original, unworn condition.
Ship the Package
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location or schedule a home pickup.
Receive Your Refund
Once our warehouse inspects and approves your return, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing